As RPA can be operated 24/7 the speed of handling business process will be dramatically improved. By substituting RPA for workers in performing office works that were previously only performed by humans, it becomes possible to devote their time to other works. By utilizing such time, it is possible to create new business by exploiting humans' creativeness and communication capability, both of which cannot be replaced with RPA, and to improve productivity accordingly.
Personnel expenses are said to occupy a large portion of expenses required for corporate management. By substituting RPA for multiple workers in carrying out simple works that were performed by such workers, the personnel expenses can be reduced by reducing man-hours and overtime pays accumulated on a daily basis.
Resolving shortage of human resources
In Japan, a declining birthrate with aging population is ongoing, and there is a trend of downward of the working population.
RPA plays a role as a new workforce as it has no limitation with its working time and is able to continue working without rest.
By automating routine tasks that do not require humans to work, it becomes possible to more precisely examine the business processes that should be performed by humans and to perform such business processes identified efficiently.
Humans can make mistakes in any simple tasks.
On the other hand, RPA will help prevent human error because it will repeat operations exactly once the procedure is decided.
n addition, it is possible to reduce the possibility of suspension of business in advance by preventing the leakage of confidential information and personal information caused by human errors.
It also solves the problem that employees with higher responsibility are bound to simple works dealing with certain confidential information.